The Dreaded Technical Interview Question
November 29, 2019
Author: Bianca Yang
Update 12/7/19): For phone interviews, I now use Steve Yegge’s Five Essential Phone Screen Questions. I haven’t decided what is best to ask for on sites…
I conducted my first onsite technical interview on Thursday this past week (11/21). I spent a long (probably too long) time sweating over what question to ask and even compiled a list of questions I would feel comfortable asking. Some of these questions come from my past experience. Some of these questions come from this Quora thread. I thought about setting up a test script on my computer so candidates could implement and test their solutions to the Leetcode style questions on my computer but ended up not having enough motivation to do that…Yes, I’m a lazy buttface. I’m not sure it really makes a big difference, coding on a board vs. coding on a computer, especially since people are so primed for it nowadays, but it certainly can make testing easier. The ease of testing on a computer does come at some loss in analyzing a candidate’s ability to reason about a program at the most abstract level. Some candidates may rely on the tests to determine their solution’s correctness, rather than doing a rigorous comb through just of the code. Since I would like to assess analytical ability more than ability to debug with a computer, it probably makes sense to continue using whiteboard coding, especially since the questions we ask tend to not be particularly drawn out coding-wise.
I decided to ask my first candidate a medium puzzle: given an integer N, return the number of numbers from 1 to N that have 7 as a digit. I’ve been asked this question before, at a very cool company I did not get an offer to join. I took a lot of hints, but I came up with a very compact and clean solution within 30 min max. I thought this question would be a good way to assess the candidate’s problem solving skills. But, after running through this question twice and seeing both candidates struggle to get the insight that would lead them to the final solution, I’ve given in to my feelings that whether or not a candidate sees the nature of the problem is somewhat random. That flash of insight we need to solve brain teasers or riddles (??what can you take through the green glass door??) can come at totally random times. Does measuring how long it takes someone to get to that conclusion give a strong signal that they’re worth hiring? It gives some insight into how broad their mind is and how likely they are to get stuck on local maxima. But I’m not sure it’s effective in determining the quality of a candidate for an entry level software engineering job (let alone any-level software engineering job).
So, after some more nonsense self-reflection and bloating of my interview Q’s list, I came across this awesome post by Steve Yegge on how to do a proper phone interview. Steve goes over how to effectively test whether a candidate has mastered part of the ABCs for software engineers (as he says, his list probably only goes up to J or K). I think that any other format of interviewing (behavioral, merge k sorted lists, design an elevator system, how many golf balls can fit in a 737, if you’ve traveled .5 mi @ 30mph how fast must you travel the remaining .5 mi to make your 1mi time 1 min, etc) is totally meaningless for SCREENING SOFTWARE ENGINEERS.
Onsite interviews should cover a set of topics that is a superset of what is covered on the phone interview (perhaps letters K - Z). If the candidate showed weakness on any of the areas during the phone, part of an onsite interview should probe them in that area. Otherwise, onsite interviews should be focused on forcing the candidate to prove their understanding of whatever their resume claims they know by quizzing them about it or forcing them to implement a related system in person. Interviewers must have clear guidelines for what counts as acceptable performance on a question. Ideally, a script that covers what kinds of paths candidates may take and what hints can be given or probing questions can be asked should be given to interviewers so the evaluation criteria are consistent. Just because you have top-notch engineers conducting interviews doesn’t mean you have a top-notch team for filtering for quality talent. Interviewers should be coached to drive the interview. Remember that you are digging for cracks, for red flags, for any signs that the candidate would not be a good fit. If you ask only questions about things the candidate has supposedly prepared a beautiful campfire story about (ahem things on the resume) you will come away feeling impressed. If you let the candidate wax poetic about some school project where they implemented 5 lines of some simple web interface you will come away impressed. You must know what you are looking for and demand that the candidate give it to you. If they cannot (e.g. explain multithreading to me, complexity analysis of the algorithm they wrote, stack vs heap), then you have found a hole that you must mark on your rubric.
Update: Of course Steve Yegge is still the foremost authority on the topic of how to properly conduct interviews. He published a Medium article in 2018 on some small updates to his approach to interviewing. The most relevant sentence in that article about is about whether to do a breadth-first or depth-first search into the candidate’s abilities and knowledge. The answer? Ding ding! Breadth first! The depth first approach of let me ask you some modified Leetcode questions gives you such little signal. It illuminates only the tiniest portion of the candidate’s ability, leaving you still wondering at the end of the session or even the end of four of five of these sessions (on site interview) whether the candidate is a good engineer. That is why I am so enamored with Yegge’s five essential questions for phone screens. Only by digging all around and poking harder at the parts that seem weird do you get a good holistic sense for whether a candidate knows enough about software to be useful. Anyway, I hope you read all of Yegge’s posts on interviewing, not just the select few I’ve laid out here for your perusal.
Sometimes people make a big deal out of cultural fit. Nobody wants to work with an asshole, but unless you’re running an exclusive cult I think most people can fit into their team…What is an area of concern is communication. Can the candidate explain technical concepts clearly? Do they work well with other people? Do they know when to ask for help? Are they receptive to feedback? Do you speak with confidence when they’re right and you’re asking if they see any issues in their code?
I think that’s pretty much the gamut of what matters when hiring software engineers: technical ability and communication ability. Different things as you go up the ladder, but I don’t have good thoughts on how you judge the capacity of a senior engineer or higher so we’ll have to come back to that.
Email me to let me know if I’m wrong or missing anything. The thought of candidates suffering through bad interview experiences keeps me up at night. I want to make the experience a clear win-win for both the company and the candidate and would love to know how you or your company has cracked some of the hiring code.